Sidekick users get royally screwed

Sidekick Users See Their Data Vanish Into a Cloud:

A server meltdown over the weekend wiped out the master copies of personal data — including address books, calendars, to-do lists and photos — accumulated by users of T-Mobile’s formerly popular Sidekick smartphone.

This computing calamity allows Sidekick owners only a faint hope of backing up the information currently on their devices, and none of recovering anything they’d trusted to online storage. And it leaves T-Mobile and the operator of the Sidekick’s data service, a Microsoft subsidiary formerly known as Danger Inc. — oh, the irony! — with serious explaining to do.

A statement on T-Mobile’s site phrased things a little more bluntly than the average exercise in corporate contrition: “we must now inform you that personal information stored on your device — such as contacts, calendar entries, to-do lists or photos — that is no longer on your Sidekick almost certainly has been lost as a result of a server failure at Microsoft/Danger.”

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